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During service

Orders arrive, dockets print, service moves.

A live board on the tablet at the counter. Every change is stamped and the customer sees it happen, so nobody has to ring you to ask where their food is.

  • Live board
  • Dockets from the tablet
  • Full and partial refunds
New
0165£40.00
0166£20.50
In progress
0167£21.99
Ready
0169£24.50

Every ticket in one of three lanes. Nothing on paper, nothing lost.

The board

One screen for the whole service.

New orders land at the top with a sound. Accept, start preparing, mark ready, send out for delivery, complete. Each step is recorded with who did it and when, so a disputed order has an answer.

  • Accepted, preparing, ready, out for delivery, completed
  • Every change stamped with who and when
  • Reject or cancel with a reason attached
0165New

2× Classic Beef Burger, 1× Beer-Battered Fries, 2× Flat White

Delivery · 2 min ago£40.00
0167Accepted

1× Garlic Cheese Pizza, 2× Iced Tea

Delivery · 9 min ago£21.99
0169Ready

1× Classic Beef Burger, 2× Beer-Battered Fries

Collection · 24 min ago£24.50
Your dockets

Design the ticket, then print it.

Lay out your customer receipt and your kitchen docket the way your kitchen reads them: what appears, in what order, at what width. Preview it on screen, then print from the tablet to a standard receipt printer.

  • Separate customer and kitchen layouts
  • 80mm and 58mm paper
  • Preview before you print
  • Print automatically when an order arrives or when you accept it
Tekeats Demo
Collection · 18:42
ORDER #1043
2Margherita pizza£18
+ Extra mozzarella
+ Thin base
1Garlic bread£4.50
1Coke£2
Subtotal£24.50
First order 10%−£2.45
Total£22.05
Paid by card
Into your account
When it goes wrong

Refunds without a phone call to us.

Refund the whole order or part of it, from the dashboard or the app, straight through whichever card provider took the payment. Cash orders are settled the same way. Only the staff you allow can do it.

  • Full or partial refunds
  • Straight through your own card provider
  • Restricted to the staff you choose
0167Refunded
Card£12.50Refund sent

Full or partial, from the dashboard or the app.

Around the order

Order history

Every order kept, with the prices and choices exactly as they were on the day.

Customer directory

See who orders from you, and suspend anyone abusing it.

Live to the customer

Status changes reach the diner’s app and their order page.

Notes on orders

Kitchen notes and delivery instructions carried through to the docket.

Fees and surcharges

Add a named charge per order type or payment method.

Reports in the app

Takings, order mix and top dishes for a date range, in the merchant app.

See it running on your own menu.

A short call, your menu on screen, and an honest answer about whether this fits your business.

Book a demo