Deliveroo alternative for restaurants: Tekeats vs Deliveroo, for the customers who already know you.
Deliveroo brings riders and a crowd of people scrolling for dinner. Tekeats gives you your own ordering site and apps, where the customer and the card money stay with you. Most restaurants keep both.
Where this applies: Deliveroo operates in the UK, Ireland, France, Italy, Belgium, the UAE, Kuwait, Qatar and Singapore, and has been part of DoorDash since October 2025. Checked 31 October 2026. Anywhere else, start with all our comparisons.
The model
Deliveroo vs your own online ordering: the model in one table
Deliveroo is a marketplace. It lists your menu in its app next to other restaurants, finds the customer, takes the payment and holds the account. Your own online ordering runs on your website and apps, and the customer and the card money stay with you.
How to read it Plain words in every cell, no scores. Check their pages means we could not confirm it on 31 October 2026. How we compare
| Row | Deliveroo | Your own channel on Tekeats |
|---|---|---|
| Where the customer orders | In their app and on their website, next to every other restaurant | On your own website and your own apps, on your domain |
| Who the customer belongs to | The platform holds the account and the order history | You do. Name, contact details and order history sit in your own database |
| Who finds new customers | They do. Discovery is what you pay for | You do, with your Google listing, your bags, your dockets and your counter |
| Who delivers | Their riders, or your own drivers on their Marketplace+ option. Customers can also collect through Pickup | Your own drivers with the Tekeats rider app and live tracking, or collection (pickup). Tekeats has no courier network |
| Where the card money lands | They take the payment and pay you out on their schedule | Your own Stripe or Revolut Business account. Cash is yours at the counter |
| What you pay for | A share of each order, set in your contract | From £49 a month + VAT. Tailored to your restaurant |
| Menu and prices | You set them, within their rules and layout | You set them. Your layout, your photos, your sizes and extras |
| Hardware | Their device or app | Your own Android tablet or phone, and an ESC/POS printer if you want dockets |
| Reviews | Live on their app, under their brand | Live on your site, under yours |
| An own site option from them | Yes. Deliveroo Express, formerly Signature, sends their riders to orders placed on your own website or app, through an integration | Tekeats is your own site and apps, and integrates with the delivery partners you already use |
| Setup | Self serve, through their partner sign up | Done with you, with the founder, from a demo |
Bring last month's statement. The demo is on your menu, not a sample.
Where they are ahead
What Deliveroo does that Tekeats does not
- Finds you new customers People who have never heard of you see your menu in a busy app. Discovery is what a marketplace is for, and it works.
- Riders on demand Their riders take the order to the door, so you can sell delivery without hiring anyone.
- A listing you can deliver yourself On their Marketplace+ option you stay listed in the app and send your own drivers.
- Riders for your own site too Deliveroo Express sends their riders to orders placed on your own website or app, through an integration.
Direct ordering for restaurants
What your own ordering channel gives back
- The customer record is yours Names, contact details and order history sit in your own database, not in a marketplace account.
- Card money in your own account Payments go to your own Stripe or Revolut Business account, never through Tekeats. How payments work
- Your menu, under your name Your prices, photos and layout on your own ordering website, and your name on the receipt.
- Three apps, one account A customer app in your name, ready to publish to the App Store and Google Play, the merchant app with the order board and its chime, and a rider app for your own delivery riders.
Money
What it costs, and why we do not quote their numbers
Their share depends on your contract and on whether their riders deliver, and it changes. Your statement has the real figure.
- Deliveroo
A share of each order
Set in your contract, and it can depend on whether their riders deliver. Their current terms are on their own partner pages, so we do not quote them here.
Model checked 31 October 2026 on Deliveroo's own pages
TekeatsA monthly price
From £49
A month + VAT. Tailored to your restaurant.
See pricing-
Guide
Is the app worth what it takes?
A worksheet that uses your own statement, not anyone else's averages, to decide whether a delivery app earns its keep.
Read the guide
Both at once
How to get customers to order direct instead of through Deliveroo
Keep the listing for people who have never heard of you, and move the regulars with the bag, the docket, the counter and your Google listing. Points and coupons on your own site give them a reason to order there.
Tekeats integrates with the delivery partners you already use, so ask us about yours on your demo.
Which to choose
Choose Deliveroo if. Choose Tekeats if.
Both lists are real. Plenty of places should start on a marketplace, and many keep it.
Choose Deliveroo if
- You have no drivers and need delivery tonight.
- You trade in a busy city centre where the app is how people find dinner.
- You would rather start through a self serve sign up than a setup call.
Choose Tekeats if
- You deliver with your own drivers, or your customers collect.
- You already have regulars and want to keep them.
- You want the customer record and the card money in your own account.
Switching
Switching from Deliveroo, or adding Tekeats alongside
Not a switch off. Keep the listing and move the regulars at their own pace.
- 01
Keep the listing
Stay on Deliveroo for people who have never heard of you.
Deliveroo listingFor new customersKeepYour websiteyourrestaurant.comLiveYour customer appIn your nameReady to publish - 02
Launch your own site
We type your menu in and set up the site with you.
yourrestaurant.comLamb shish, large£13.95Falafel wrap£8.95 - 03
Point Google at it
Make your own site the order link on your Google listing.
Your business listingCamdenOrder online linkyourrestaurant.comSaved - 04
Tell the regulars
A line on the docket, a sticker on the bag, points when they order direct.
Welcome back, LenaFree chips at 150 points130Order again
Can I be on Deliveroo and have my own online ordering at the same time?
Yes. Most restaurants keep the listing for new customers and move regulars to their own site over time. Tekeats integrates with the delivery partners you already use, so ask us about yours on your demo.
Who delivers if I take orders on my own website?
You do, with your own drivers inside the radius you set, or your customers collect. Your drivers use the Tekeats rider app and customers track their order live. Tekeats has no courier network and does not find drivers.
Does Deliveroo let me use its riders for my own website orders?
Deliveroo offers Deliveroo Express, formerly Signature, which sends its riders to orders placed on a restaurant's own website or app through an integration. Tekeats integrates with the delivery partners you already use, so ask us about yours on your demo.
Is Deliveroo still Deliveroo after DoorDash bought it?
Deliveroo has been part of DoorDash since October 2025: DoorDash announced on 2 October 2025 that the purchase was complete. Its restaurant pages still use the Deliveroo name. Check them for anything that changes for you.
How do I move regulars off Deliveroo without losing new customers?
Keep the listing for people who have never heard of you, and tell the regulars where to find you: a line on the docket, a sticker on the bag, the counter and your Google listing. Points and coupons on your own site give them a reason to order there.
Is Tekeats cheaper than Deliveroo?
It charges differently, and the answer depends on your orders. Deliveroo takes a share of each order, set in your contract. Tekeats starts from £49 a month + VAT, tailored to your restaurant. See Tekeats pricing.
Facts about Deliveroo on this page were last checked on 31 October 2026 on merchants.deliveroo.com and in DoorDash's press release. Tell us if something is out of date: contact us. Read how we compare.
Deliveroo and the other names on this page are trade marks of their owners. Tekeats is not connected with or endorsed by any of them. We sell Tekeats, and we say so.
We will tell you straight
if it does not fit.
Book a demo on your own menu. Bring last month's statement if you have it.
Ricestylers, London, runs its website on Tekeats.