Online ordering system for cafes: Skip the queue at the counter.
Customers order and pay on your own website or app, then collect when it is ready. Card payments go to you.
What a cafe needs
How does coffee shop online ordering work?
Customers order from your own website or app and pick up at the counter. The order chimes on a phone or tablet behind the counter, the docket prints if you want one, and the card payment goes into your own account.
Milk, size and a shot
Oat or whole, regular or large, an extra shot or a syrup, as options on one drink.
Collection only is fine
Leave delivery off and run collection on its own, with a prep time that suits the morning.
Pastries sold out by eleven
Mark a bake sold out from the app in one tap, and switch it back on in the morning.
Regulars, rewarded
Points towards a free coffee, their usual saved, and order again in one tap.
Collection
Order on your site, pick up at the counter
No new kit
An Android phone behind the counter is enough
Paid to you
Card payments land in your own account
Typed in
We put your menu in, every milk and size
In detail: your own ordering website, a customer app in your name and how payments work.
Weekday morning
One weekday morning, hour by hour
One board and one menu, from the first coffee to the lunchtime lull. This is an example morning: the times and orders are for illustration.
- Example
Doors open
Collection is on with a short prep time. Delivery stays off, and the site shows your hours.
Market StreetOpen until 16:00CollectionReady in 5 minDeliveryOff - Example
The commuter queue
Orders from people on their way in chime behind the counter. Accept with one tap and start on the milk.
New4Preparing6Ready3#418NewJust now£7.20PaidAccept - Example
Croissants gone
Mark the almond croissants sold out, and raise the prep time while the machine catches up.
Collection prep timeChanged at 10:4512 minAlmond croissant£3.40Sold out - Example
The regulars
Ana orders her usual flat white again in one tap and earns points towards a free coffee.
Welcome back, AnaFlat white, oat milkOrder again£3.60Paid to your StripeFree coffee90 of 100
Regulars
Reward the people who come in every morning.
A cafe lives on the customers who come in five days a week. Give them a reason to order on your own site or app: their usual saved, order again in one tap, and points towards something free.
- Points and coupons on loyalty rewards for regulars who order direct
- Discounts for a first order or a quiet afternoon
- Their usual saved, so they order again in one tap
Your rewards
Setup and price
How do I set up online ordering for my cafe?
With us. Send the menu as it is, a photo of the board is fine, and we agree a go live date with you at the demo.
Set up with the founder
We do the typing and the settings with you, start to finish.
- Book a demo on your menuBring the menu you use today. The demo runs on it, not on a sample.
- We type the menu inEvery drink, milk and size, plus your bakes, your hours and a prep time for collection.
- Connect your paymentsLink your own Stripe or Revolut Business account. Card money lands there.
- Go live and tell the regularsPoint your Google listing at the new site, and put the address by the till and on the docket.
Khawar Hussain, founder of Tekeats, does your setup. About Tekeats
What it costs
Everything you need to take orders direct, however long the morning queue gets.
From £49
A month + VAT. Tailored to your restaurant.
See pricing- Your own ordering website and customer app
- Card payments into your own account
- The order board, alerts and dockets
What is the best online ordering system for a coffee shop?
One that fits a counter: collection, drinks with milk and size choices, and rewards for regulars. Check who owns the customer list and where the card money lands. Tekeats gives you your own site and app, with card payments into your own account.
Is Tekeats a POS system for a cafe?
Tekeats takes online orders and runs the order board, and dockets print on a standard ESC/POS receipt printer. Keep your till, or ask about our own POS on your demo.
Can customers order for a set time?
Not today. Orders are for now, with a prep time you set for collection and for delivery, so the wait matches the queue. Choosing a time slot is not part of Tekeats.
Can I run collection only, with no delivery?
Yes. Collection and delivery switch on separately, so collection only is fine. If you add delivery later, you set the radius, the fee and the minimum order.
How do loyalty rewards work?
Customers earn points when they order on your site or app and put them towards a reward you choose, like a free coffee. You can also run discounts for a first order or a quiet afternoon.
See it on your own menu
before the morning rush.
Bring your menu. The demo runs on it, not on a sample.
Ricestylers, London, runs its website on Tekeats.
- #418AnaCollection · 2 items£7.20New
- #417TomCollection · 1 item£3.60Preparing
- #416GuestCollection · 3 items£11.85Ready
- #415LeilaCollection · 2 items£6.40Ready