Online ordering for fish and chip shopsThe phone stops ringing. The orders keep coming.
Friday teatime is the whole week for a chippy. Online orders arrive without anyone answering the phone, print in the shop, and go out in the order they came in.
- Collection first
- Dockets at the counter
- Nothing on cash orders
Nobody has a hand free to answer the phone.
Between five and eight the counter is three deep and the fryers are full. A ringing phone is an order you might take wrong and a queue you are not serving. An online order writes itself down, prints, and joins the queue in the right place.
- Orders arrive on a screen with a sound, not a phone call
- The docket prints in the shop as it lands
- Nothing to write down, so nothing gets misheard
- Pause online orders when the shop is behind, and turn them back on
Every order in one of four lanes. Nothing on paper, nothing lost.
Most of your trade walks in, so that is what it is built around.
Collection is the default rather than an afterthought. The customer orders, pays, and comes in when it is ready instead of standing in the queue waiting for it to be cooked. If you deliver as well, that runs alongside with its own area and minimum order.
- Collection and delivery switch on independently
- Your own wait time on each, so the estimate matches the fryer
- Paid before they arrive, so the counter is just a handover
- Cash on collection still works if you want it
Small, regular, large, and everything that goes with it.
A chippy menu is short and heavily optioned. Portion sizes, which fish, chips or without, sauces, sides, a childrens portion. Set the choices once and the customer builds it correctly before it reaches the counter.
- Portion sizes as options rather than separate items
- Sides, sauces and drinks added at checkout
- Sold out in one tap when the haddock goes
- Notes for the counter carried onto the docket
Made for how a chippy actually runs
Opening hours that match
Lunchtime and teatime, with the shop closed in between if that is how you run.
Closed days are closed
Ordering turns itself off when the shop is shut, so nothing arrives on a Monday.
No new hardware
An Android tablet and a receipt printer is enough.
Your own card account
Card payments land with you at your provider rates. Our 2.5% of card orders goes on your monthly invoice.
We type the menu in
Send us a photo of the board and we will build it.
More than one shop
Separate menus, prices and hours per shop on the Growth plan.
The platform behind it.
See it running on your own menu.
A short call, your menu on screen, and an honest answer about whether this fits your business.
Book a demo