Uber Eats alternative for restaurants: Tekeats vs Uber Eats, for the customers who come back.
Uber Eats brings couriers and people looking for dinner in its app. Tekeats gives you your own ordering site and apps, where the customer and the card money stay with you. Most restaurants run both.
Where this applies: Uber Eats takes orders in the UK, Ireland, the US, Canada, Australia, New Zealand and the Gulf. Checked 31 October 2026. Anywhere else, start with all our comparisons.
The model
Uber Eats vs your own online ordering: the model in one table
Uber Eats is a marketplace. It lists your menu in its app next to other restaurants, finds the customer, takes the payment and holds the account. Your own online ordering runs on your website and apps, and the customer and the card money stay with you.
How to read it Plain words in every cell, no scores. Check their pages means we could not confirm it on 31 October 2026. How we compare
| Row | Uber Eats | Your own channel on Tekeats |
|---|---|---|
| Where the customer orders | In their app and on their website, next to every other restaurant | On your own website and your own apps, on your domain |
| Who the customer belongs to | The platform holds the account and the order history | You do. Name, contact details and order history sit in your own database |
| Who finds new customers | They do. Discovery is what you pay for | You do, with your Google listing, your bags, your dockets and your counter |
| Who delivers | Their couriers. Check their pages for other delivery options | Your own drivers with the Tekeats rider app and live tracking, or collection (pickup). Tekeats has no courier network |
| Where the card money lands | They take the payment and pay you out on their schedule | Your own Stripe or Revolut Business account. Cash is yours at the counter |
| What you pay for | A share of each order, set in your contract | From £49 a month + VAT. Tailored to your restaurant |
| Menu and prices | You set them, within their rules and layout | You set them. Your layout, your photos, your sizes and extras |
| Hardware | Their device or app | Your own Android tablet or phone, and an ESC/POS printer if you want dockets |
| Reviews | Live on their app, under their brand | Live on your site, under yours |
| An own site option from them | Check their pages | That is what Tekeats is: your own site and apps |
| Setup | Through their own partner sign up | Done with you, with the founder, from a demo |
Bring last month's statement. The demo is on your menu, not a sample.
Where they are ahead
What Uber Eats does that Tekeats does not
- Finds you new customers People who have never heard of you see your menu in a busy app. Discovery is what a marketplace is for, and it works.
- Delivers when you have no drivers Their couriers take the order to the door, so you can sell delivery without hiring anyone.
- Reach in several countries Uber Eats takes orders in the UK, Ireland, the US, Canada, Australia, New Zealand and the Gulf. Of Just Eat, Deliveroo and Uber Eats, it is the one that also serves Australia and New Zealand.
Direct ordering for restaurants
What your own ordering channel gives back
- The customer record is yours Names, contact details and order history sit in your own database, not in a marketplace account.
- Card money in your own account Payments go to your own Stripe or Revolut Business account, never through Tekeats. How payments work
- Your menu, under your name Your prices, photos and layout on your own ordering website, and your name on the receipt.
- Three apps, one account A customer app in your name, ready to publish to the App Store and Google Play, the merchant app with the order board and its chime, and a rider app for your own delivery riders.
Money
What it costs, and why we do not quote their numbers
Their share is set in your contract, and it changes. Your statement has the real figure.
- Uber Eats
A share of each order
Set in your contract. Their current terms are on their own partner pages, so we do not quote them here.
Model checked 31 October 2026
TekeatsA monthly price
From £49
A month + VAT. Tailored to your restaurant.
See pricing-
Guide
Is the app worth what it takes?
A worksheet that uses your own statement, not anyone else's averages, to decide whether a delivery app earns its keep.
Read the guide
Both at once
Running Uber Eats and your own ordering together
Most restaurants do. Keep the listing for people who have never heard of you, and move the regulars with the bag, the docket, the counter and your Google listing.
Tekeats integrates with the delivery partners you already use, so ask us about yours on your demo.
Which to choose
Choose Uber Eats if. Choose Tekeats if.
Both lists are real. Plenty of places should start on a marketplace, and many keep it.
Choose Uber Eats if
- You are new in the area and need to be found.
- You want to sell delivery but cannot run your own drivers. Tekeats has no courier network.
- You need delivery tonight and have no time to set up your own channel.
Choose Tekeats if
- You already have regulars and want to keep them.
- You want the customer list and the card money in your own account.
- You run two to ten branches and want one system behind them.
Switching
Switching from Uber Eats, or adding Tekeats alongside
Not a switch off. Keep the listing and move the regulars at their own pace.
- 01
Keep the listing
Stay on Uber Eats for people who have never heard of you.
Uber Eats listingFor new customersKeepYour websiteyourrestaurant.comLiveYour customer appIn your nameReady to publish - 02
Launch your own site
We type your menu in and set up the site with you.
yourrestaurant.comLamb shish, large£13.95Falafel wrap£8.95 - 03
Point Google at it
Make your own site the order link on your Google listing.
Your business listingCamdenOrder online linkyourrestaurant.comSaved - 04
Tell the regulars
A line on the docket, a sticker on the bag, points when they order direct.
Welcome back, LenaFree chips at 150 points130Order again
Can I have my own ordering website and stay on Uber Eats?
Yes. Most restaurants keep the listing for new customers and move regulars to their own site over time. Tekeats integrates with the delivery partners you already use, so ask us about yours on your demo.
Does Uber Eats own my customers' details?
The customer's account and order history sit with the platform, and you see what their partner tools show you. On your own ordering site, names, contact details and order history sit in your own database.
Do I need my own drivers to take orders direct?
Only for delivery. Collection needs no drivers at all. If you deliver, your own drivers work inside the radius you set with the Tekeats rider app, and customers track their order live. Tekeats has no courier network and does not find drivers.
Is Tekeats cheaper than Uber Eats?
It charges differently, and the answer depends on your orders. Uber Eats takes a share of each order, set in your contract. Tekeats starts from £49 a month + VAT, tailored to your restaurant. See Tekeats pricing.
Does Tekeats connect to Uber Eats?
Not today. Running both means two screens at the counter. Tekeats does not pull marketplace orders onto its order board.
What happens to my Uber Eats regulars when I launch my own site?
They keep ordering where they order until you tell them. The bag, the docket, the counter and your Google listing are where they learn about your site, and points and coupons on your own site give them a reason to switch.
Facts about Uber Eats on this page were last checked on 31 October 2026. Tell us if something is out of date: contact us. Read how we compare.
Uber Eats and the other names on this page are trade marks of their owners. Tekeats is not connected with or endorsed by any of them. We sell Tekeats, and we say so.
We will tell you straight
if it does not fit.
Book a demo on your own menu. Bring last month's statement if you have it.
Ricestylers, London, runs its website on Tekeats.